From Problems to Solutions

Problems are a normal part of life, but sometimes finding solutions to our problems is a challenge. The Employee Assistance Program (EAP) is your resource for finding solutions to life's problems.

EAP offers employees, and their family members, of the provincial government, as well as certain crown corporations and agencies covered by a service agreement, a wide range of professional counselling services and other specialized services for personal, marital and family, or work related concerns. The program is supported by both management and labour.

EAP services are:

• Confidential
• Voluntary
• Province-wide
• Free of charge to users

EAP Counsellors:

The EAP team consists of dedicated professionals with experience and training in social work, marriage and family therapy, Aboriginal counselling, nursing, and psychiatric nursing.

Employee Assistance Program Services:

Back to Top

What is the Employee Assistance Program?

The purpose of this program is to help employees and their families with problems that have the potential to impact on the quality of their home and work life. The program is both confidential and completely voluntary. Employee and family members living with the employee can seek the help they want on their own.

Why does the Employee Assistance Program exist?

Just as all of us occasionally suffer from physical illness or disability, we all experience personal or emotional difficulties at some point in our lives. Most of the time we are able to solve our problems with the help of families and friends. Sometimes, however, the problem persists and becomes overwhelming, affecting our life at work and at home.

The program was established to help employees and their families deal with problems before they result in serious deterioration of an employees' family and work life.

Early identification

Most problems are more easily handled if they can be identified in their early stages. If ignored they often become more serious. The program promotes early identification of problems. Our job is to ensure you know what is available to assist you and your family.

What kinds of problems does the Program deal with?

The program provides help with a wide range of problems:

• Stress
• Depression
• Anxiety
• Grief
• Marital Conflict
• Family Problems
• Alcohol, Drug Use
• Gambling
• Work problems

The Program also provides special services to employees and families who are dealing with workplace stress associated with trauma, interpersonal conflict and personal or sexual harassment.

How does the Employee Assistance Program work?

Most requests for help come directly from the employee or a family member. Other requests may result when a co-worker, supervisor, union representative, or shop steward recommends the program as a potential source of help. The program is entirely voluntary. When an employee decides to use the program, a first meeting is held between the employee and a counsellor and a plan with goals for addressing the employee's concerns is developed.

Who can use the Program?

The Employee Assistance Program is available to all government of Manitoba employees, current and retired, and their immediate family members living with the employee. In addition, certain crown corporations and agencies purchase the EAP service on behalf of their employees who are then also eligible to utilize the Employee Assistance Program.

What about confidentiality? How do I know that my use of the program is private?

Confidentiality is assured. Counsellors in the Program are bound by ethics and by practice standards in their profession to insure that confidentiality is maintained. Information is not released from the program without an employee's written consent unless there is immediate risk for self harm, harm to others, or child abuse.

Is the service available outside of Winnipeg?

Yes! One counsellor is located in Brandon and provides services to employees in Brandon and Dauphin. Counsellors also travel to The Pas and Thompson on a regular basis.

To Arrange an EAP Information Session in the Workplace

The Employee Assistance Program welcomes the opportunity to provide an information session in the workplace, to employees of the provincial government and employees belonging to crown corporations and agencies covered by a service agreement. A phone call to the program is all that is required.

To access confidential EAP services call:

Telephone: (204) 945-5786
Manitoba Toll Free Telephone: 1-866-669-4916
TTY (204) 948-3401

Back to Top