1.8.2 Human Resource Practices

 

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Volume 1: Agency Standards
Chapter 8: Agency Operations
Section 2: Human Resource Practices
Approved: 2006/01/16
Last revised: 2014/08/25

 

Introduction

This section pertains to agency human resource practices. It applies to mandated child and family services agencies and licensed adoption agencies.

Standards
Policy
Legislation

 

Standard

Written Agency Human Resource Policies – An agency must have written human resource policies that at a minimum contain information on the following:

  • the organization (charts, job descriptions, terms for each position)
  • conditions of employment (hours, breaks, outside work, other conditions)
  • staffing policy (recruitment and hiring, probation, retirement, resignation)
  • compensation (salaries, terms of payment, overtime, vacations, sick pay, benefits, expenses, absence from work)
  • performance reviews, professional development and reclassifications
  • confidentiality
  • conflict of interest
  • employee rights (reporting protocols, grievance procedures, termination)

 

Policy

Agency Human Resource Policies
Agency Hiring Practices

Agency Human Resource Policies

Provincial policies with respect to human resource practices of external (non-government) agencies are reflected in a Manitoba Family Services and Housing publication entitled The Roles, Responsibilities and Functions of a Board: A Board Development Guide. This guide was prepared for board and staff of provincially funded social service agencies.

Regional offices of Family Services and Housing follow the Principles and Policies for Managing Human Resources developed by the Civil Service Commission.

Child and family services agencies are also required to follow culturally appropriate standards developed by their respective mandating authorities pursuant to section 19 of The Child and Family Services Authorities Act.

Agency Hiring Practices

Child and family services agencies and licensed adoption agencies are expected to employ or retain skilled and experienced workers (field staff) capable of delivering services under The Child and Family Services Act and The Adoption Act. When appropriate, agencies may also adopt an affirmative action program or give priority to developing an aboriginal workforce. All applicants for employment as an agency field worker, including contracted persons, are subject to satisfactory criminal record, child abuse registry and prior contact checks. Applicants will be subject to a check of their academic credentials. 

A front-line child protection worker refers to field staff whose duties include child protection work. For child and family services authorities and agencies, entry-level qualifications for child protection field staff must reflect the following considerations:

  • academic credentials
  • competency-based skills
  • suitability and relevance of work experience
  • equivalencies
  • cultural appropriateness

Legislation

The Child and Family Services Authorities Act
The Child and Family Services Act
The Adoption Act

Other Relevant Legislation

The Child and Family Services Authorities Act

Ministerial responsibilities under section 24 of The Child and Family Services Authorities Act include establishing policies and standards for the provision of child and family services. Child and family services include adoption services under The Adoption Act.

Section 19 of the Act lists the duties of child and family services authorities. Clause (b) requires authorities to develop objectives and priorities for child and family services consistent with provincial objectives and priorities. Under clause (d), authorities must ensure that culturally appropriate standards they develop are consistent with provincial standards, objectives and priorities. Clause (f) requires authorities to establish hiring criteria and ensure agencies implement them.

The Child and Family Services Act

Section 86(k.1) of The Child and Family Services Act provides for the making of a regulation with respect to qualifications to be met by persons who provide services to or for agencies. Section 3 of the Child and Family Services Regulation pertains to child abuse, criminal record and prior contact checks. Section 4 applies to agency contract staff.

The Adoption Act

Section 127(2)(c) of The Adoption Act provides for the making of a regulation with respect to qualifications to be met by persons who provide services to or for agencies. Section 45 of the Adoption Regulation pertains to persons who provide adoption services for an adoption. Section 46 applies to persons who provide adoption services for a child and family services agency on a contract basis.

Other Relevant Legislation

In addition to the specific provisions noted above, the following federal and provincial Acts also govern human resource practices: