Manitoba Health, Healthy Living and Seniors

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Manitoba Home Care Program
The Manitoba Home Care Program, established in its present form in September 1974, is the oldest comprehensive, province-wide, universal home care program in Canada. Home Care is provided to Manitobans of all ages based on assessed need and taking into account other resources available to the individual including families, community resources and other programs.

In 2011-12, the average number of clients receiving coordinated Home Care services each month was 24,172 and 39,668 Manitobans in total received Home Care services in the year. Most of the individuals served are seniors.

Roles and Responsibilities - Manitoba Health, Healthy Living and Seniors

Manitoba Health, Healthy Living and Seniors is responsible for:homecare

  • Strategic planning for priority populations;
  • Home Care policy development and interpretation;
  • monitoring and analysis of Program activity and its impact on the target population and the health care delivery system;
  • development and monitoring of standards and provincial outcomes;
  • research on, and development of, program benchmarks and best practices;
  • management information system standards and development in conjunction with the Regional Health Authorities and;
  • liaison with other components of the health system in Manitoba and Canada.

Roles and Responsibilities - Regional Health Authorities

The Regional Health Authorities (RHA's) have operational responsibility for Home Care including planning, delivery and ongoing management of the services.The RHA's are responsible for:

  • accepting referrals and determining eligibility for home care services, based on a multi-disciplinary assessment;
  • developing a plan of care which takes into account the needs of the individual and family as well as available community resources
  • determining the amount and type of services to be provided by home care
  • securing, scheduling and supervising the appropriate resources to meet home care service requirements;
  • developing and maintaining a "pool" of service providers and resources to ensure continuity in the availability of resources;
  • establishing quality assurance processes for ongoing care planning, monitoring and evaluation of services, including documentation of regional policies and procedures;
  • managing the personal care home placement process for individuals whose care can no longer be provided in the community;
  • developing and maintaining liaisons with other components of the health care system to ensure a collaborative and coordinated approach to the delivery of health services across the continuum of care;
  • establishing and maintaining a quality improvement process that perpetuates practices that contribute to and enhance quality in service delivery, and that identifies areas that require improvement; and
  • collecting and analyzing data related to the delivery of home care services for the purposes of critiquing existing practice and planning for future home care service demand.
Questions regarding the above can be directed to the Regional Health Authorities.

In Winnipeg, please contact the Winnipeg Regional Health Authority at 204-788-8330.