Family Justice

Maintenance Enforcement Program

The Maintenance Enforcement Program (MEP) is authorized by The Family Maintenance Act to administer the spousal and child support obligations under the terms of a Court Order or Agreement. Once an Order or Agreement has been registered with the Program, maintenance payments that the Payor/Debtor would normally remit directly to the Payee/Creditor must be sent to the Program. The Program processes the payment, maintains an accounting record of the payment(s) and forwards the payment to the payee/creditor.

The Maintenance Enforcement Program is set up to monitor and enforce Court Orders and Separation Agreements requiring payment of maintenance support to ensure the well-being of children and other dependents.

The Payee/Creditor is the person receiving the support payments. The Payor/Debtor is the person paying the support.

MEP- Improved payment system for the PAYEE (pdf, 836kb)
MEP – Improved payment system for the PAYOR (pdf, 1.08mb)
Late Payment Information (pdf, 24.4kb)
Direct Deposit Exemption Form (pdf, 52.5kb)

Contacting the Program

Possible Delays

The Maintenance Enforcement Program is in the process of introducing a new computer system called the Manitoba Maintenance Management Program (M3P). The new system will allow you to easily access information on your file and will provide you with effective payment methods.

The Program is in the process of converting information from the current system to M3P.  We are also working on a new automated telephone system that will be available to clients 24 hours a day, seven days a week. During this transition period the Program will have additional staff to help with possible delays with phone calls. There may also be some delays with mail, email requests and when making a payment at the MEP office. We apologize for any delays and thank you for your patience while our new system is implemented. 

If you require specific file information, please contact the MEP at
ManitobaMEPinquiries@gov.mb.ca.

Payors/Debtors and Payees/Creditors can access the MEP Information Line (MEPLine) by calling 204-948-3000 in Winnipeg or toll-free access anywhere in Manitoba by calling 1-800-617-3988. You must have your six digit MEP account number and your personal identification number (PIN) to access information from the MEPLine.

Our central processing (main) office is located at 225 – 405 Broadway, Winnipeg, MB R3C 3L6. Our telephone number is 204-945-7133 and/or 1-866-479-2717 toll-free in Manitoba. The phone lines are extremely busy. Whenever possible, we recommend writing us a letter or sending a facsimile to us at 204-945-5449.

Maintenance Enforcement Program Facts
A series of program fact sheets to answer your most commonly asked questions

1:  How to Register with the Maintenance Enforcement Program
2:  Making Payments
3:  Responsibilities of the Payee/Creditor 
4:  Responsibilities of the Payor/Debtor – Making Support Payments
5:  Responsibilities of the Maintenance Enforcement Program
6:  When the Payor/Debtor or the Payee/Creditor live outside of Manitoba
7:  Employment and Income Assistance (EIA) and Assigned Maintenance
8:  Confidentiality & Privacy Protection
9:  If you have a Compliment or Complaint

Registering with the MEP

Registration Information
Enroll 23 Opt In
Statutory Declaration Arrears
SD1 Completing a Statutory Declaration
Enroll 22
Enroll 24 Opt Out

Receiving Communication From the Program

• C08 Fax and E Mail Authorization

Paying Maintenance
The Maintenance Enforcement Program is set up to monitor and enforce court orders and separation agreements requiring payment of maintenance support to ensure the well-being of children and other dependents. If you are a payor, visit this site to learn more about making maintenance support payments.

Receiving Maintenance
The Maintenance Enforcement Program is set up to monitor and enforce court orders and separation agreements requiring payment of maintenance support to ensure the well-being of children and other dependents. If you are a recipient, visit this site to learn more about receiving maintenance support payments.

 

 

 

 

 

 

 

 

 

 

 

 

 

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