Families

The Role of your Community Service Worker

Community Service Workers (CSWs) are the people you meet when you enter Community Living disABILITY Services. CSWs are case managers who can give you information about services and supports.

A CSW is there to:

CSWs also play an important role in protection. If someone makes a report that an adult living with an intellecutal disability has been abused or neglected, the CSW reviews the allegation, makes sure the appropriate follow up occurs, and that supports are provided.

Here is the job description of a CSW.

Proceed to the next page to learn about person-centred planning.