Mines (Regulatory)

iMaQs Frequently Asked Questions

What is iMaQs?

iMaQs is Manitoba ’s Integrated Mining and Quarrying System.  It is the record keeping system of the Mines Branch. 

 

What can I do in iMaQs?

If you have a user account in iMaQs, you will be able to submit applications for certain dispositions and manage them online.  In the future, iMaQs will be making more functions available for clients such as entering exemption certificates for Casual Quarry Permits, Quarry Leases, and submitting quarry returns.  

 

How can I contact the Mines Branch for any issues relating to iMaQs?

For any issues, concerns or questions about iMaQs, please contact us as follows:

  1. Via email: Mines_Br@gov.mb.ca
  2. On the subject line of your email type “Attention: iMaQs Administrator”
  3. Indicate the reason for contacting the Mines Branch, e.g. Forgot Password, Possible AccessManitoba Profile
  4. Provide your contact information: Name, business name (if applicable), phone number, and email address

Alternatively, you are welcome to contact the Mines Branch via telephone at 204-945-6528 or 1-800-223-5215 toll free.

 

What do I need to log into iMaQs?

In order to log into iMaQs, you need a user account. If you have made transactions with the Mines Branch but have never accessed our services online, please contact the Mines Branch to obtain your Username.

As iMaQs is affiliated with AccessManitoba, you no longer need to create a user account if you have dealt with any of the programs listed below:

  • Apprenticeship Manitoba – includes a current employer of apprentices, a registered apprentice, or a prospective apprentice who has submitted a paper application
  • (Manitoba Trade) Companies Directory – includes Manitoba manufacturers (as well as food processors), Manitoba companies involved in exporting, and other Manitoba companies previously listed in the Companies Directory
  • Manitoba Agriculture, Food and Rural Development (MAFRD)
  • Training and Employment Services (formerly known as Employment Manitoba)
  • Industry Workforce Development
  • Finance – Taxation
  • Manitoba Business Gateways

If you are or were a client of any of the above programs, please contact the Mines Branch.    

 

How can I be sure I do not have an existing iMaQs profile or AccessManitoba user account?

Try to execute a Mining Search or Quarry Search in iMaQs to verify if you have an existing user account.  For the complete guide on how to check if your name or company is in iMaQs, please visit our Tutorials page.

If the iMaQs Search was able to find your name or your business name (if applicable) but you have never accessed our services online, please contact the Mines Branch to obtain your Username. Send an email to Mines_Br@gov.mb.ca and indicate on the email subject line “Forgot User Access”. Please provide the following information: Complete Name; Business Name (if applicable); phone number and valid email address.

 

I have a username but I forgot my password.  How can I get my password?

iMaQs has a "Forgot your password" and a "Forgot username" function wherein iMaQs can email you your username or new temporary password as long as you have a valid email address in our system.  Visit our Tutorials page if you need a guide on how to retrieve your username or reset your password.

Log in screenshot

If you receive any error message indicating no username or email on file, send an email to Mines_Br@gov.mb.ca and indicate on your email “Forgot User Access” Please provide the following: Complete Name; Business Name (if applicable); phone number and valid email address.

If you did not see any error message but did not receive any email with your username or temporary password please contact the Mines Branch.

 

I was able to search my name (or company name, if applicable) using the iMaQs Search, but the information is outdated.  How can I update my information?

To update your information in iMaQs, send an email to Mines_Br@gov.mb.ca and indicate on your email's subject line “Updated Information”. Please provide the following: Complete name; business name (if applicable); phone number, valid email address, and what information needs to be updated.

 

Why is my application for a disposition returned indicating no iMaQs profile as the reason for rejection?

You need to create an iMaQs User Profile to conduct business with the Mines Branch.

 

I have not done any business with the Mines Branch but will be doing so in the future.  Do I need an iMaQs Profile now?

Yes, you need an iMaQs User Profile to conduct business with the Mines Branch. Make sure you do not have an existing one. To make our records consistent, we do not want to create duplicate profiles.

Check the following first:

If your answer is YES to either of the questions above, you no longer need to register in iMaQs. Please contact the Mines Branch

If your answer is NO for both questions, you do not have an account in both iMaQs and AccessManitoba. Visit our Tutorials page for instructions on how to create an Individual and Business Profile (if applicable) in iMaQs.

 

Our Municipality was included in the Rural Municipality Amalgamation, but I find dispositions still under our former Municipality name. Will this be a problem?

To make our records consistent, iMaQs will be displaying Inactive dispositions (Concluded; Cancelled; Withdrawn; Rejected) under your former Municipality name or whichever name that was used at the time the disposition was applied. 

All active dispositions will now reflect your new municipality name. Should you find any active record with your former municipality name, please send an email to Mines_Br@gov.mb.ca.

 

I have or had dispositions with Mines Branch in the past. Does it mean I already have an iMaQs profile?  I do not remember creating a username, how do I get one?

If you have made transactions with Mines Branch but have never accessed our services online, please contact the Mines Branch to obtain your Username. There is no need to create a new user account.   

Please email Mines_Br@gov.mb.ca and put in your email subject line “Forgot User Access” and include the following information: Complete name; business name (if applicable); phone number; and valid email address.

 

I own a business, does my business need an iMaQs Profile?

Any company performing transactions with the Mines Branch must have an iMaQs Business Profile. In order for your company to access iMaQs online, you must assign an individual who will be your Client Representative. A Client Representative is an individual you will assign to manage and enter dispositions in iMaQs on behalf of your company.  This could be yourself or another staff. The client representative will have a username and password to log into iMaQs and will be able to submit applications and manage dispositions online.

What are the requirements for Client Representative?
Kindly email “Attention: iMaQs Administrator” and send it to Mines_Br@gov.mb.ca with the following information: Complete name; business name (if applicable); phone number; and valid email address.  Please indicate the reason of email as “Requesting Client Representative Form”.  

 

Why do I need to provide an email address?

Confirmation of transactions done through iMaQs will be sent to your email address, this includes permits and certificates.  This is also the primary method of communication of Mines Branch to all clients.

 

How can I update my email address in iMaQs?

To update your email address, send an email to Mines_Br@gov.mb.ca with the following details: Complete name; business name (if applicable); phone number; email address (old email address displayed in iMaQs), and your new email address.  Please indicate “Change of email address” in the subject line of your email.

 

If my business name has changed, how can I update this in iMaQs?

You would need to do all the legal requirements in changing your business name. Please note that there are dispositions that would charge a fee when you change the holder name. To update your business name in iMaQs, please send an email to Mines_Br@gov.mb.ca with the following details: Current holder or business name, new business name, address, phone number and valid email address. Also indicate the reason of the business name change, such as “Acquired by another company”. 

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